Emergency Dept Patient Services Specialist II - Night Shift

Remote Jobs; Seattle (WA); Sur place; USD 30 000 - 41 000; Plein temps

Résumé du poste

Harborview Medical Center's Emergency Department Registration team is seeking a Patient Services Specialist to manage patient flow and registrations. The role includes pre-registration, front and back ER registration, and bedside registration, using Epic systems in a fast-paced environment.

The position requires a High School diploma and at least one year of healthcare, administrative, or customer service experience.

Qualifications

• High School graduation or equivalent.
• One year of healthcare, administrative, or customer service experience.
• An equivalent combination of education and experience may substitute for stated requirements.

Responsabilités

• Pre-register and check in patients upon arrival in the electronic system.
• Verify insurance coverage, verify third-party payers. Obtain specific financial information such as copies of insurance cards and verify Medicaid and insurance coverage using online systems.
• Coordinate patient care with other departments and outside hospitals and refer patients to Financial Counseling as needed.
• Obtain the necessary signatures for consent for treatment, financial agreement, and privacy information according to HIPAA regulations.
• Use the Epic systems, check for future/past appointments and PCP information.
• Check patients' identification and scan insurance information into the electronic system.
• Register patient in the back emergency room while working with Medics, Air Lift Northwest, American Medical Response, and nursing staff in a fast-paced environment.
• Register patients in the front emergency room, collect and/or update demographic and financial information, and enter information into electronic systems.

Connaissances

Healthcare experience

Administrative experience

Customer service

Formation

High School diploma or equivalent

Description du poste

Harborview Medical Center's Emergency Department Registration team is seeking a Patient Services Specialist to manage patient flow and registrations. The role includes pre-registration, front and back ER registration, and bedside registration, using Epic systems in a fast-paced environment.

The position requires a High School diploma and at least one year of healthcare, administrative, or customer service experience.