Emergency Dept Patient Access Specialist

Bryan Health; Grand Island (NE); On-site; USD 19,000 - 28,000; Full time

Job summary

Bryan Health is seeking a dedicated Patient Access Specialist to support timely and accurate registration, check-in, and financial intake across service areas. You will collect demographics and insurance, verify coverage, explain payment options, and secure consents, contributing to positive patient experience and compliant billing.

The role involves hospital bedside and 24/7 emergency registration, answering phones, managing queues, and maintaining confidential records in the EMR.

Qualifications

• High school diploma or equivalent required.
• Prior clerical, customer service, or healthcare-related experience preferred.

Responsibilities

• Registers and admits patients in person, by phone, or at bedside with complete demographic and insurance information.
• Verifies insurance coverage and identifies payer requirements; escalates authorization issues as needed.
• Explains payment policies and collects copays, deductibles, and other payments.

Skills

Customer service

Data entry

Communication

Education

High school diploma or equivalent

Job description

Bryan Health is seeking a dedicated Patient Access Specialist to support timely and accurate registration, check-in, and financial intake across service areas. You will collect demographics and insurance, verify coverage, explain payment options, and secure consents, contributing to positive patient experience and compliant billing.

The role involves hospital bedside and 24/7 emergency registration, answering phones, managing queues, and maintaining confidential records in the EMR.