Emergency Department Unit Secretary

Brigham and Women’s Faulkner Hospital; Boston (MA); On-site; USD 25,000 - 38,000; Full time

Job summary

Brigham and Women's Faulkner Hospital, Inc. is seeking an ED Unit Secretary to support the Unit Based Patient Care Team. You will handle phones, patient records, EPIC entries, and coordinate admissions, discharges, and tests to keep the unit running smoothly.

The role requires a high school diploma, strong communication skills, and proficiency with Microsoft Office and medical terminology. Experience with EPIC and hospital systems is preferred. This is an onsite position with evening shifts.

Qualifications

• Requires high school diploma or equivalent; associate degree preferred.
• Proficiency in medical terminology and Microsoft Office.
• Excellent interpersonal and communication skills; able to collaborate with care team.

Responsibilities

• Answer and manage unit phone calls and messages; relay to appropriate staff.
• Enter patient information into the Epic system and maintain medical records.
• Coordinate admissions, transfers, discharges, tests, and transportation within the unit.
• Greet patients and visitors; provide directions and assist with sign-in.
• Support unit operations and resources; communicate with ancillary services and departments.

Skills

Interpersonal skills

Medical terminology

Microsoft Office

Communication skills

Team collaboration

Education

High School Diploma or Equivalent

Associate's Degree preferred

Tools

Epic system

VOCERA

Bed management system

Job description

Brigham and Women's Faulkner Hospital, Inc. is seeking an ED Unit Secretary to support the Unit Based Patient Care Team. You will handle phones, patient records, EPIC entries, and coordinate admissions, discharges, and tests to keep the unit running smoothly.

The role requires a high school diploma, strong communication skills, and proficiency with Microsoft Office and medical terminology. Experience with EPIC and hospital systems is preferred. This is an onsite position with evening shifts.