Emergency Department Support Technician & Patient Care

Cullman Regional; Hartselle (AL); On-site; USD 17,000 - 22,000; Part time

Job summary

Cullman Regional's Hartselle Emergency Department is seeking an ED Support Assistant (PRN .3) to greet visitors, answer phones, and provide clerical support to the unit staff, including data entry and supplies ordering. This role supports admissions, discharges, and patient flow while upholding confidentiality and infection control standards.

Under supervision of the RN and ED physicians, you will assist with basic patient care tasks such as vital signs, venipuncture training, and EKGs as

Qualifications

• High school diploma or equivalent; proficient computer skills and strong customer service.
• BLS certification within six weeks of employment.
• Venipuncture class within six weeks of employment.

Responsibilities

• Answer phones and greet visitors for the unit using AIDET.
• Provide clerical support: data entry, inventory, and unit paperwork.
• Assist with patient flow activities such as admissions and discharges.
• Support regulatory documentation and audit readiness.
• Coordinate with other departments (lab, environmental services).
• Assist the RN and ED physician with basic patient care under supervision.
• Perform basic patient care duties as assigned (transporter, vitals, EKG).
• Uphold patient confidentiality, safety and infection control; participate in education and performance improvement.

Skills

Customer service

Interpersonal skills

Data entry

Teamwork

Education

High school diploma or equivalent

BLS certification

Venipuncture class/training

Tools

Computer skills

Job description

Cullman Regional's Hartselle Emergency Department is seeking an ED Support Assistant (PRN .3) to greet visitors, answer phones, and provide clerical support to the unit staff, including data entry and supplies ordering. This role supports admissions, discharges, and patient flow while upholding confidentiality and infection control standards.

Under supervision of the RN and ED physicians, you will assist with basic patient care tasks such as vital signs, venipuncture training, and EKGs as