Clinical Services Technician_FED_PT (13738)

Cullman Regional; Hartselle (AL); On-site; USD 17,000 - 22,000; Part time

Job summary

Cullman Regional's Hartselle Emergency Department is seeking an ED Support Assistant (PRN .3) to greet visitors, answer phones, and provide clerical support to the unit staff, including data entry and supplies ordering. This role supports admissions, discharges, and patient flow while upholding confidentiality and infection control standards.

Under supervision of the RN and ED physicians, you will assist with basic patient care tasks such as vital signs, venipuncture training, and EKGs as

Qualifications

• High school diploma or equivalent; proficient computer skills and strong customer service.
• BLS certification within six weeks of employment.
• Venipuncture class within six weeks of employment.

Responsibilities

• Answer phones and greet visitors for the unit using AIDET.
• Provide clerical support: data entry, inventory, and unit paperwork.
• Assist with patient flow activities such as admissions and discharges.
• Support regulatory documentation and audit readiness.
• Coordinate with other departments (lab, environmental services).
• Assist the RN and ED physician with basic patient care under supervision.
• Perform basic patient care duties as assigned (transporter, vitals, EKG).
• Uphold patient confidentiality, safety and infection control; participate in education and performance improvement.

Skills

Customer service

Interpersonal skills

Data entry

Teamwork

Education

High school diploma or equivalent

BLS certification

Venipuncture class/training

Tools

Computer skills

Job description

Job DetailsJob Location: Hartselle Emergency Department - Hartselle, AL 35640Position Type: PRN - .3Job Shift: AnyJob Category: Health Care

Job Summary

• Answer phones, greet and assist people who arrive to the unit using AIDET.
• Provide clerical and administrative support for the unit and staff such as data entry, inventory/supplies ordering, patient flow activities such as admissions, discharges, and other patient/department paperwork.
• Support regulatory documentation and audit readiness.
• Coordinate with CR departments and services such as laboratory, environmental services, etc.
• Assist the RN and ED physician with patient care based on individual patient needs within the scope of practice and under direct supervision of the registered nurse.
• Perform a variety of patient care duties such as but not limited to patient transporter, venipuncture, vital signs, non-sterile dressings and EKG's.
• Demonstrate and encourage team behavior and exceptional patient/guest experiences.
• Uphold and promote patient confidentiality, safety and quality.
• Adhere to infection control, HIPAA, safety and Joint Commission standards.
• Participate in ongoing education, competency validation, and performance improvement activities.

Qualifications

Education

• High school diploma or equivalent required. Proficient computer skills required. BLS certification required within six (6) weeks of employment. Venipuncture class required within six (6) weeks of employment. Must have excellent customer service and interpersonal skills sufficient to effectively interact with all health team members, patients and visitors.

Experience

• One (1) year experience in acute care hospital and/or patient care assistant preferred but not required.
• Demonstrated work history of computer and organizational skills. Knowledge of medical terminology preferred.

Additional Skills/Abilities

• Must have ability to prioritize and multitask in a dynamic environment that includes frequent interruptions and time-sensitive demands.