Emergency Department Service Associate: Patient Access & Records

MedStar Health; Washington (District of Columbia); On-site; USD 31,000 - 47,000; Full time

Job summary

MedStar Health in Washington, DC seeks an Office Assistant I for the Emergency Department. This full-time role supports pre-registration, bed management, and patient data entry to initiate emergency care and billing processes.

Responsibilities include managing calls, coordinating with multiple departments, and ensuring accurate records for admitted and discharged patients. The position requires strong organizational skills and a reliable work ethic.

Qualifications

• High School Diploma or GED required.
• May require up to 1 year of technical or other specialized training in typing/keyboarding/word-processing and office administrative procedures.
• Six to twelve months experience required as Office Assistant I or equivalent demonstrating organizational skills and familiarity with office computers and data entry.

Responsibilities

• Pre-registers patients and generates a medical record to initiate emergency/trauma care.
• Manages bed assignments and coordinates readiness of bed and throughput.
• Enters patient information into department/hospital systems and updates orders, tests, and results.
• Handles multi-line telephone system and relays messages as appropriate.
• Prepares records for billing and ensures documents are complete for billing.

Skills

Office administration

Education

High School Diploma or GED

Job description

MedStar Health in Washington, DC seeks an Office Assistant I for the Emergency Department. This full-time role supports pre-registration, bed management, and patient data entry to initiate emergency care and billing processes.

Responsibilities include managing calls, coordinating with multiple departments, and ensuring accurate records for admitted and discharged patients. The position requires strong organizational skills and a reliable work ethic.