Emergency Department Registrar (Nights)

SUNY Downstate Health Sciences University; New York (NY); On-site; USD 42,000 - 62,000; Full time

Job summary

The SUNY Downstate Health Sciences University Department of Ambulatory Care Services seeks a full-time TH Staff Assistant 2 / ED Registrar to handle ED registrations, demographics collection, insurance verification and chart preparation. You will manage telephone triage, patient inquiries and ensure accurate and complete records while coordinating with departments for patient flow and follow-up care.

You will apply proper forms, assist with post-discharge transportation, and support admissions

Qualifications

• 1–2 years of experience in a healthcare, medical office or hospital setting, particularly in-patient registration, scheduling, or insurance verification
• Proficiency in medical terminology
• Strong computer skills, including Microsoft Office (Access, Excel, PowerPoint, Word)
• Demonstrated ability to function effectively in a high-pressure, fast-paced environment
• High School Diploma or GED
• Experience with insurance verification (Medicare, Medicaid, HMOs)
• Experience using the EAGLE system or similar Electronic Health Records platform
• Or, a satisfactory equivalent combination of education, training, and experience

Responsibilities

• Conducts quick and full registrations for ED services and applies wristbands to patients
• Registers ambulatory surgery, endoscopy procedures and L&D patients
• Searches for patient files to prevent duplicate records
• Interviews patients to collect accurate demographic and insurance data
• Explains and obtains signatures on forms including consent, privacy notices, and patient agreements
• Facilitates transportation for discharged ED patients
• Reviews and updates demographic and financial data on forms
• Answers, triages and routes incoming ED phone calls
• Verifies coverage and checks insurance eligibility
• Schedules follow-up outpatient appointments in Acuity or Altera Health bridge
• Assists patients and staff with inquiries
• Prepares medical charts with documentation
• Maintains knowledge of organizational policies and HIPAA compliance
• Set up Death Certificates in eVitals and process OCME/Funeral Home pickups
• Process bed transfers and patient discharges
• Process chart conversions between ED, Observation and Inpatient
• Manage inpatient bed assignments

Skills

Healthcare registration experience

Medical terminology

High-pressure environment

Education

High School Diploma or GED

Tools

Microsoft Office

EAGLE/EHR system

Job description

Job Description

The Department of Ambulatory Care Services at SUNY Downstate Health Sciences University is seeking a full-time TH Staff Assistant 2 / Emergency Department Registrar.

General Duties

• Conducts both quick registrations and full registrations of persons who present for ED services and applies wristbands to patient wrists or ankles.
• Conducts registration of persons who present to ambulatory surgery, endoscopy procedures and L&D
• Accurately searches for patient files ensuring that duplicate medical records are not assigned.
• Conducts patient interviews to obtain accurate and complete patient demographic and insurance data as necessary.
• Explains and obtains signatures on appropriate hospital forms, including the general consent to treatment, notice of privacy, and patient agreement forms.
• Facilitates transportation for discharged ED patients
• Reviews registration forms and updates to ensure accurate and complete demographic and financial data. Maintains photo copies of patient's insurance and identification cards.
• Answers, triage and route incoming phone calls to ED.
• Verifies coverage and checks eligibility for insurance benefits including Medicare, Medicaid, Blue Cross, and other insurances.
• Schedules follow-up Outpatient appointments in Acuity or Altera Health bridge
• Assist Patients and staff members with inquires
• Prepare the patient’s medical chart with appropriate documentation.
• Maintains knowledge of all organizational and departmental policies and procedures.
• Ensures compliance with HIPAA regulations and relevant hospital policies.

Admitting Duties

• Setting up Death Certificates in eVitals system
• Processing OCME/Funeral Home pick ups
• Processing Bed Transfer and Patient discharges
• Processing Chart Conversions from ED outpatient to Observation and Inpatient Levels of Care
• Inpatient Bed Management/ Bed Assignments

Qualifications

Required Qualifications

• 1 – 2 years of experience in a healthcare, medical office or hospital setting, particularly in-patient registration, scheduling, or insurance verification
• Proficiency in medical terminology
• Strong computer skills, including Microsoft Office (Access, Excel, PowerPoint, Word)
• Demonstrated ability to function effectively in a high-pressure, fast-paced environment
• High School Diploma or GED
• Experience with insurance verification (Medicare, Medicaid, HMOs)
• Experience using the EAGLE system or similar Electronic Health Records platform
• Or, a satisfactory equivalent combination of education, training, and experience

Preferred Qualifications

• Associate or Bachelor Degree
• Bilingual skills (Creole and/or Spanish; Mandarin and/or Cantonese; Arabic)

About Us

Are you looking to take your career to new heights with a leader in healthcare? SUNY Downstate Health Sciences University is one of the nation's leading metropolitan medical centers. As the only academic medical center in Brooklyn, we serve a large population that is among the most diverse in the world. We are also highly-ranked by Castle Connolly Medical, a healthcare rating company for consumers, among the top 5 leading U.S. medical schools for training doctors.

Equal Employment Opportunity

SUNY Downstate Health Sciences University is an affirmative action, equal opportunity employer and does not discriminate on the basis of race, color, national origin, religion, creed, age, disability, sex, gender identity or expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, criminal conviction, and all other protected classes under federal or state laws.

Women, minorities, veterans, individuals with disabilities and members of underrepresented groups are encouraged to apply.

If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact Human Resources at [e-mail].