ED Registrar, Ambulatory Care Services (Evenings)

SUNY Downstate; New York (NY); On-site; USD 48,000 - 56,000; Full time

Job summary

SUNY Downstate Health Sciences University is seeking an ED Registrar / TH Staff Assistant 2 for the Ambulatory Care Services department in Brooklyn. The role handles registration, insurance verification, scheduling, and HIPAA-compliant patient processing in the evenings.

Requires 1–2 years in healthcare, familiarity with EAGLE/EHR systems, and strong data accuracy. A high school diploma or GED is required; bilingual skills are a plus. Evening shift with location pay available.

Qualifications

• 1–2 years of experience in healthcare, medical office or hospital setting, particularly in-patient registration, scheduling, or insurance verification.
• Proficiency in medical terminology.
• Demonstrated ability to function effectively in a high‑pressure, fast‑paced environment.
• High School Diploma or GED.
• Experience with insurance verification (Medicare, Medicaid, HMOs).
• Experience using the EAGLE system or similar Electronic Health Records platform.
• Or, a satisfactory equivalent combination of education, training, and experience.

Responsibilities

• Conducts quick and full registrations for ED services and ambulatory care, applying wristbands as needed.
• Registers patients for ambulatory surgery, endoscopy procedures and L&D.
• Searches for patient files to avoid duplicate medical records.
• Interviews patients to collect demographic and insurance data.
• Obtains signatures on hospital forms and explains notices (privacy, consent).
• Reviews and updates registration data; maintains copies of insurance/ID cards.
• Answers and routes incoming ED calls; verifies insurance coverage and benefits.
• Schedules follow-up outpatient appointments in Acuity or Altera Health bridge.
• Assists patients and staff with inquiries and documentation.
• Maintains knowledge of policies and HIPAA compliance.

Skills

Healthcare experience

Medical terminology

EHR systems

Insurance verification

Communication skills

Education

High School Diploma or GED

Associate or Bachelor Degree

Tools

EAGLE system

Job description

ED Registrar, Ambulatory Care Services (Evenings)

Brooklyn, NY, United States

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About Us

Are you looking to take your career to new heights with a leader in healthcare?SUNY Downstate Health Sciences Universityis one of the nation's leading metropolitan medical centers. As the only academic medical center in Brooklyn, we serve a large population that is among the most diverse in the world. We are also highly-ranked by Castle Connolly Medical, a healthcare rating company for consumers, among the top 5 leading U.S. medical schools for training doctors.

Job Description

The Department of Ambulatory Care Services at SUNY Downstate Health Sciences University is seeking a full-time Emergency Department Registrar / TH Staff Assistant 2 (Evenings).

General Duties

• Conducts both quick registrations and full registrations of persons who present for ED services and applies wristbands to patient wrists or ankles.
• Conducts registration of persons who present to ambulatory surgery, endoscopy procedures and L&D
• Accurately searches for patient files ensuring that duplicate medical records are not assigned.
• Conducts patient interviews to obtain accurate and complete patient demographic and insurance data as necessary.
• Explains and obtains signatures on appropriate hospital forms, including the general consent to treatment, notice of privacy, and patient agreement forms.
• Reviews registration forms and updates to ensure accurate and complete demographic and financial data. Maintains photo copies of patient’s insurance and identification cards.
• Answers, triage and route incoming phone calls to ED.
• Verifies coverage and checks eligibility for insurance benefits including Medicare, Medicaid, Blue Cross, and other insurances.
• Schedules follow-up Outpatient appointments in Acuity or Altera Health bridge
• Assist Patients and staff members with inquires
• Prepare the patient’s medical chart with appropriate documentation.
• Maintains knowledge of all organizational and departmental policies and procedures.
• Ensures compliance with HIPAA regulations and relevant hospital policies.
• Setting up Death Certificates in eVitals system
• Processing OCME/Funeral Home pick ups
• Processing Chart Conversions from ED outpatient to Observation and Inpatient Levels of Care

Qualifications

Required Qualifications

• 1 – 2 years of experience in a healthcare, medical office or hospital setting, particularly in-patient registration, scheduling, or insurance verification
• Proficiency in medical terminology
• Demonstrated ability to function effectively in a high‑pressure, fast‑paced environment
• High School Diploma or GED
• Experience with insurance verification (Medicare, Medicaid, HMOs)
• Experience using the EAGLE system or similar Electronic Health Records platform
• Or, a satisfactory equivalent combination of education, training, and experience

Preferred Qualifications

• Associate or Bachelor Degree
• Bilingual skills (Creole and/or Spanish; Mandarin and/or Cantonese; Arabic)

SUNY Downstate Health Sciences University is an affirmative action, equal opportunity employer and does not discriminate on the basis of race, color, national origin, religion, creed, age, disability, sex, gender identity or expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, criminal conviction, and all other protected classes under federal or state laws.

Women, minorities, veterans, individuals with disabilities and members of underrepresented groups are encouraged to apply.

If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact Human Resources [e-mail].

Job Info

• Job Schedule Full time
• Job Shift Evening
• Posting Date 07/13/2026, 06:00 AM
• Job Identification 497051
• Grade NSSL1 - 08
• Days of Week Variable
• Shift Start Time 4:00pm
• Shift End Time 12:00am
• Union Name UUP
• Minimum Base Salary 47,936
• Maximum Base Salary 56,000
• Additional Compensation 1 Location Pay
• Additional Compensation 1 Amount 4,150
• Other Job Title Registrar, Ambulatory Care Services (Evenings)