Registrar, Emergency Department

SUNY Downstate Health Sciences University; New York (NY); On-site; USD 36,000 - 52,000; Full time

Job summary

SUNY Downstate Health Sciences University seeks a full-time TH Staff Assistant 2 / Emergency Department Registrar to perform ED and ambulatory care registrations, verify demographics and insurance data, and assist with charting and discharge processes.

The role requires 1–2 years in healthcare settings, proficiency in medical terminology, and strong computer and EHR skills, with a HS diploma or GED and related experience. Associate or Bachelor Degree is preferred.

Qualifications

• Must have 1–2 years in healthcare setting with patient registration, scheduling or insurance verification.
• Proficiency in medical terminology and strong computer skills.
• Experience with insurance verification (Medicare/Medicaid/HMOs) and EHR systems.
• Ability to work in a high-pressure, fast-paced hospital environment.
• HS diploma or GED; equivalently qualified candidates may have related experience.

Responsibilities

• Register patients for ED, ambulatory surgery, endoscopy, and L&D visits.
• Verify demographics and insurance information; ensure accurate chart data.
• Explain and obtain signatures on consent and privacy forms; HIPAA compliance.
• Assist with bed transfers, discharges, and chart consolidations in the EHR.
• Schedule follow-up outpatient appointments and coordinate with departments.

Skills

Medical terminology

Microsoft Office

Insurance verification

HIPAA compliance

Electronic Health Records

In-patient registration

High-pressure environment

Education

High School Diploma or GED

Associate or Bachelor Degree

Tools

EAGLE system

Acuity

Altera Health Bridge

Job description

Job Description

The Department of Ambulatory Care Services at SUNY Downstate Health Sciences University is seeking a full-time TH Staff Assistant 2 / Emergency Department Registrar.

General Duties

• Conducts both quick registrations and full registrations of persons who present for ED services and applies wristbands to patient wrists or ankles.
• Conducts registration of persons who present to ambulatory surgery, endoscopy procedures and L&D
• Accurately searches for patient files ensuring that duplicate medical records are not assigned.
• Conducts patient interviews to obtain accurate and complete patient demographic and insurance data as necessary.
• Explains and obtains signatures on appropriate hospital forms, including the general consent to treatment, notice of privacy, and patient agreement forms.
• Facilitates transportation for discharged ED patients
• Reviews registration forms and updates to ensure accurate and complete demographic and financial data. Maintains photo copies of patient’s insurance and identification cards.
• Answers, triage and route incoming phone calls to ED.
• Verifies coverage and checks eligibility for insurance benefits including Medicare, Medicaid, Blue Cross, and other insurances.
• Schedules follow-up Outpatient appointments in Acuity or Altera Health bridge
• Assist Patients and staff members with inquires
• Prepare the patient’s medical chart with appropriate documentation.
• Maintains knowledge of all organizational and departmental policies and procedures.
• Ensures compliance with HIPAA regulations and relevant hospital policies.

Admitting Duties

• Setting up Death Certificates in eVitals system
• Processing OCME/Funeral Home pick ups
• Processing Bed Transfer and Patient discharges
• Processing Chart Conversions from ED outpatient to Observation and Inpatient Levels of Care
• Inpatient Bed Management/ Bed Assignments

Qualifications

Required Qualifications

• 1 – 2 years of experience in a healthcare, medical office or hospital setting, particularly in-patient registration, scheduling, or insurance verification
• Proficiency in medical terminology
• Strong computer skills, including Microsoft Office (Access, Excel, PowerPoint, Word)
• Demonstrated ability to function effectively in a high-pressure, fast-paced environment
• High School Diploma or GED
• Experience with insurance verification (Medicare, Medicaid, HMOs)
• Experience using the EAGLE system or similar Electronic Health Records platform
• Or, a satisfactory equivalent combination of education, training, and experience

Preferred Qualifications

• Associate or Bachelor Degree
• Bilingual skills (Creole and/or Spanish; Mandarin and/or Cantonese; Arabic)