Registrar, Emergency Department (Hourly/Per Diem) - Multiple Positions

SUNY Downstate Health Sciences University; New York (NY); On-site; USD 30,307 - 38,572; Part time

Job summary

SUNY Downstate Health Sciences University in New York City seeks an hourly/per diem Staff Assistant 2 to serve as Emergency Department Registrar. You will conduct quick and full registrations, collect demographics and insurance data, and apply wristbands.

Other duties include reviewing forms, verifying insurance (Medicare, Medicaid, HMOs), scheduling follow‑ups, and assisting with admissions, discharges, and bed transfers. A high school diploma and healthcare experience preferred.

Qualifications

• 1–2 years of experience in healthcare, medical office or hospital setting, particularly in-patient registration, scheduling, or insurance verification
• Proficiency in medical terminology
• Strong computer skills, including Microsoft Office (Access, Excel, PowerPoint, Word)
• Demonstrated ability to function effectively in a high-pressure, fast-paced environment
• High School Diploma or GED
• Experience with insurance verification (Medicare, Medicaid, HMOs)
• Experience using the EAGLE system or similar Electronic Health Records platform
• Or, a satisfactory equivalent combination of education, training, and experience

Responsibilities

• Registers patients for ED services and ambulatory care, and applies wristbands
• Verifies insurance coverage and assists with eligibility checks
• Schedules follow-up outpatient appointments
• Prepares medical charts and maintains accurate demographic/financial data
• Processes admissions, discharges, bed transfers, and chart conversions
• Answers and routes incoming calls to the ED
• Ensures HIPAA compliance and hospital policies

Skills

Medical terminology

Microsoft Office

Insurance verification

Communication skills

High-volume environment

Education

High School Diploma or GED

Tools

EAGLE system

Job description

The Department of Ambulatory Care Services at SUNY Downstate Health Sciences University is seeking an hourly/per diem TH Staff Assistant 2 / Emergency Department Registrar.

General Duties

• Conducts both quick registrations and full registrations of persons who present for ED services and applies wristbands to patient wrists or ankles.
• Conducts registration of persons who present to ambulatory surgery, endoscopy procedures and L&D
• Accurately searches for patient files ensuring that duplicate medical records are not assigned.
• Conducts patient interviews to obtain accurate and complete patient demographic and insurance data as necessary.
• Explains and obtains signatures on appropriate hospital forms, including the general consent to treatment, notice of privacy, and patient agreement forms.
• Facilitates transportation for discharged ED patients
• Reviews registration forms and updates to ensure accurate and complete demographic and financial data. Maintains photo copies of patient’s insurance and identification cards.
• Answers, triage and route incoming phone calls to ED.
• Verifies coverage and checks eligibility for insurance benefits including Medicare, Medicaid, Blue Cross, and other insurances.
• Schedules follow-up Outpatient appointments in Acuity or Altera Health bridge
• Assist Patients and staff members with inquires
• Prepare the patient’s medical chart with appropriate documentation.
• Maintains knowledge of all organizational and departmental policies and procedures.
• Ensures compliance with HIPAA regulations and relevant hospital policies.

Admitting Duties

• Setting up Death Certificates in eVitals system
• Processing OCME/Funeral Home pick ups
• Processing Bed Transfer and Patient discharges
• Processing Chart Conversions from ED outpatient to Observation and Inpatient Levels of Care
• Inpatient Bed Management/ Bed Assignments

Qualifications

Required Qualifications

• 1 – 2 years of experience in a healthcare, medical office or hospital setting, particularly in-patient registration, scheduling, or insurance verification
• Proficiency in medical terminology
• Strong computer skills, including Microsoft Office (Access, Excel, PowerPoint, Word)
• Demonstrated ability to function effectively in a high-pressure, fast-paced environment
• High School Diploma or GED
• Experience with insurance verification (Medicare, Medicaid, HMOs)
• Experience using the EAGLE system or similar Electronic Health Records platform
• Or, a satisfactory equivalent combination of education, training, and experience

Preferred Qualifications

• Associate or Bachelor Degree
• Bilingual skills (Creole and/or Spanish; Mandarin and/or Cantonese; Arabic)