Emergency Department Patient Access Supervisor

Lee Health; Estero (FL); On-site; USD 32,000 - 44,000; Full time

Job summary

Lee Health in Estero, FL is seeking a capable leader to supervise the Emergency Department Patient Access staff and oversee registration, pre-registration, insurance verification, and time-of-service collections. You will ensure compliance with EMTALA, debt collection laws, and payer requirements while coordinating with clinical leaders and physicians.

The role manages staffing, budgets, and patient satisfaction, promoting a patient-focused culture and effective accounts receivable controls

Qualifications

• Two years of post-secondary education or training beyond high school required.
• Associate degree preferred.
• Certification through NAHAM or AAHAM preferred.

Responsibilities

• Directs daily operations of the Emergency Department Patient Access at the assigned campus.

Education

Two years of post-secondary education or training

Associate degree preferred

NAHAM/AAHAM certification preferred

Job description

Lee Health in Estero, FL is seeking a capable leader to supervise the Emergency Department Patient Access staff and oversee registration, pre-registration, insurance verification, and time-of-service collections. You will ensure compliance with EMTALA, debt collection laws, and payer requirements while coordinating with clinical leaders and physicians.

The role manages staffing, budgets, and patient satisfaction, promoting a patient-focused culture and effective accounts receivable controls