Patient Access Specialist: Elevate Revenue & Care

Lee Health; Estero (FL); Hybrid; USD 28,000 - 32,000; Full time

Job summary

Lee Health in Estero, FL is seeking a Patient Access Representative to join the Registration Services team. This full-time role supports outpatient registration and handles time-of-service collections, with an emphasis on delivering exceptional verbal and written customer service to patients.

The position requires a High School Diploma or GED, 1+ year of customer service experience (medical office preferred).

Qualifications

• High School Diploma or GED Equivalent.
• 1+ years of Customer Service experience required; 1+ years in a Medical Office preferred.
• Must be organized, dependable, practical and driven.

Responsibilities

• Provide exceptional verbal and written customer service in a team-based environment.
• Interact with patients to support outpatient registration and contribute to patient satisfaction.
• Assist with time-of-service collections and maintain department work queues.
• Identify issues as they occur and take appropriate actions to resolve them.

Skills

Customer service

Medical office experience

Education

High School Diploma or GED

Job description

Lee Health in Estero, FL is seeking a Patient Access Representative to join the Registration Services team. This full-time role supports outpatient registration and handles time-of-service collections, with an emphasis on delivering exceptional verbal and written customer service to patients.

The position requires a High School Diploma or GED, 1+ year of customer service experience (medical office preferred).