Emergency Department Patient Access Specialist

Bryan Health; Lincoln (NE); On-site; USD 32,000 - 42,000; Full time

Job summary

Bryan Health in Lincoln, NE seeks a patient access registrar to register and admit patients in person, by phone, or at bedside. You will collect demographic and insurance information, verify coverage, explain payment options, and secure consents while protecting privacy and ensuring accurate billing.

You will support front desk operations, handle phones and queues, update EMR records, and coordinate real-time registration in a 24/7 emergency setting.

Qualifications

• High school diploma or equivalent required.
• Previous clerical, customer service, or healthcare-related experience preferred.

Responsibilities

• Register and admit patients in person, by phone, or at bedside by collecting demographic and insurance information.
• Verify insurance coverage and identify payer requirements; escalate as needed.
• Explain payment policies and options; collect copays, deductibles and other payments.
• Maintain accurate patient records in the electronic medical record.
• Support front desk operations by answering phones, managing queues, and assembling patient documents.

Skills

Customer service

Clerical skills

Healthcare exposure

Education

High school diploma or equivalent

Job description

Bryan Health in Lincoln, NE seeks a patient access registrar to register and admit patients in person, by phone, or at bedside. You will collect demographic and insurance information, verify coverage, explain payment options, and secure consents while protecting privacy and ensuring accurate billing.

You will support front desk operations, handle phones and queues, update EMR records, and coordinate real-time registration in a 24/7 emergency setting.