Emergency Department Operations Coordinator

Beth Israel Lahey Health; Plymouth (MA); On-site; USD 28,000 - 45,000; Full time

Job summary

Beth Israel Lahey Health is seeking an administrative professional to support the Emergency Department with medical records, transcription, and patient access tasks. The role includes telephone duties, chart assembly, and coordinating transport while maintaining accuracy and efficiency.

Applicants should have a high school diploma and medical terminology training, plus experience with Meditech. This on-site position offers hours with rotating shifts and a union-backed wage range.

Qualifications

• Demonstrated professional verbal and written communication skills.
• Ability to multi-task and maintain quick pace in a high-stress environment.
• Successful completion of a medical terminology course and passing of medical term test.

Responsibilities

• Maintain ED medical records, review for completeness, and enter charges.
• Handle unit receptionist duties: greet visitors, answer phones, schedule procedures.
• Transcribe physician orders and enter charges into the computer.
• Maintain inventory of office supplies and assemble charts/admission packets.
• Coordinate patient transport and ensure timely release of information.

Skills

Verbal communication

Written communication

Multi-tasking

Attention to detail

Calm under pressure

Education

High School Diploma

Medical terminology course

Tools

Meditech

Job description

Beth Israel Lahey Health is seeking an administrative professional to support the Emergency Department with medical records, transcription, and patient access tasks. The role includes telephone duties, chart assembly, and coordinating transport while maintaining accuracy and efficiency.

Applicants should have a high school diploma and medical terminology training, plus experience with Meditech. This on-site position offers hours with rotating shifts and a union-backed wage range.