Emergency Department Health Unit Coordinator

Phoenix Children's; Phoenix (AZ); On-site; USD 25,000 - 36,000; Part time

Job summary

Phoenix Children's is seeking a Health Unit Coordinator to support the Emergency Department in Phoenix. The role focuses on clerical and customer service tasks to ensure timely information sharing, order entry, and efficient unit operations.

Duties include assembling patient charts, greeting patients and families, updating orders and chart locators, handling mail and supplies, and assisting leadership to improve administrative processes; mentoring students and new staff.

Responsibilities

• Assembles patient charts for new admissions and enters admission orders and demographic data as needed to provide for timely and complete patient record for efficient patient care and financial processes.
• Greets patients, families, visitors, and care team members to the unit; answers telephone and call lights as appropriate and responds to inquiries both in person and via telephone. Routes release of information requests to Health Information Management department.
• Maintains and updates orders to chart; transfers charts with patient and discharge charts to Health Information Management department. Updates chart locator database to ensure ongoing accurate information.
• Participates in a variety of unit and hospital educational programs to maintain current skill and competency levels.
• Performs a variety of patient chart maintenance activities to provide for ready availability and accessibility to data; requests signatures on incomplete charts as required.
• Receives, sorts, and delivers all unit mail, supplies, and inventory items; photocopies and files documents as requested to provide for efficient unit operations.
• Uses pre-determined criteria for patient bed assignment; consults with Nursing Service Supervisor or designated unit staff as necessary to provide for efficient unit flow.
• Works collaboratively with leadership team to examines patient administrative processes to determine opportunities for cost savings.
• Fosters a positive learning environment by modeling best practices and patient-centered care while providing guidance, training, and support to students and new employees through mentorship, clinical instruction, and knowledge sharing.
• Performs miscellaneous job related duties as requested.

Job description

Phoenix Children's is seeking a Health Unit Coordinator to support the Emergency Department in Phoenix. The role focuses on clerical and customer service tasks to ensure timely information sharing, order entry, and efficient unit operations.

Duties include assembling patient charts, greeting patients and families, updating orders and chart locators, handling mail and supplies, and assisting leadership to improve administrative processes; mentoring students and new staff.