Emergency Department Clerk & Patient Care Coordinator

ARH Careers; Prestonsburg (KY); On-site; USD 28,000 - 36,000; Full time

Job summary

ARH Careers is hiring a Ward Clerk to support the Emergency Department with receptionist and clerical duties. The role involves patient confidentiality, accurate record-keeping, and timely communication with nursing staff, physicians, and other departments.

Responsibilities include answering calls, transcription of orders, charges calculation, and maintaining orderly desk and supplies while adapting to shift changes and emergency needs.

Qualifications

• High school Diploma or equivalent GED.
• Vocational or AS in Secretarial type positions (preferred).
• 2 years experience (preferred).

Responsibilities

• Answer the telephone within three rings and identify self.
• Keep patient records organized and up to date.
• Enter orders into the computer and transcribe physician orders.
• Post result reports promptly and notify staff of STAT orders.
• Compute patient charges each shift and ensure accurate billing.
• Order stock supplies and maintain organized stock.
• Assist Charge Nurse with scheduling rooms and patient flow.
• Demonstrate professionalism and respect for patients, families and staff.

Skills

Effective communication

Documentation accuracy

Customer service

Medical terminology knowledge

Basic computer skills

Hospital clerical background

Requisition supplies

Enter orders

Education

High school diploma or GED

Vocational or AS in secretarial type positions

Tools

Microsoft Office

Job description

ARH Careers is hiring a Ward Clerk to support the Emergency Department with receptionist and clerical duties. The role involves patient confidentiality, accurate record-keeping, and timely communication with nursing staff, physicians, and other departments.

Responsibilities include answering calls, transcription of orders, charges calculation, and maintaining orderly desk and supplies while adapting to shift changes and emergency needs.