Emergency Department Unit Clerk - Patient-Focused Support

Mercy Health Corporation; Freeport (IL); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Medical, Dental, Vision

Life & Disability Insurance

Paid time off

Tuition and certification reimburse

On-Demand Pay

Job summary

Mercyhealth seeks a highly organized Unit Clerk to support medical records management, order processing, patient communication, and administrative activities in a fast-paced healthcare setting.

The role involves handling patient information, processing charges and supplies, and collaborating with clinical staff to ensure smooth patient flow and exceptional service. CPR/BLS certification within 90 days is required.

Qualifications

• Completion of Unit clerk course or equivalent on the job training.
• CPR or BLS certification within 90 days.
• Strong problem solving and interpersonal skills.

Responsibilities

• Processes orders in an accurate and timely manner.
• Answers the telephone and call lights appropriately and relays messages to patients and staff.
• Directs visitors to the room of the patient.
• Maintains medical records of current patients.
• Processes patient charges and orders supplies as needed.
• Floats to various units based on identified need.
• Participates in department or unit performance improvement activities.

Skills

Medical records management

Order processing

Patient communication

Administrative support

Attention to detail

Compliance with healthcare policies

Accuracy

Education

Unit clerk course

On-the-job training

Job description

Mercyhealth seeks a highly organized Unit Clerk to support medical records management, order processing, patient communication, and administrative activities in a fast-paced healthcare setting.

The role involves handling patient information, processing charges and supplies, and collaborating with clinical staff to ensure smooth patient flow and exceptional service. CPR/BLS certification within 90 days is required.