Emergency Room Clerk

Kaiser Permanente International; Riverside (CA); On-site; USD 30,000 - 39,000; Full time

Job summary

Kaiser Permanente in Riverside, CA is seeking an Emergency Care Assistant to support patient care delivery and perform clerical tasks in the Nursing Care Unit. Under supervision, you will assist with patient registration, order entry and discharge/transfer processes, and provide reception for the unit.

The role emphasizes accurate charting, coordination with departments, and adherence to health care regulations.

Qualifications

• Acute care hospital clerical experience preferred
• Familiarity with medical terminology beneficial

Responsibilities

• Completes patient records activities and maintains charts.
• Registers patients and handles admission/discharge documentation.
• Provides unit reception and directs patient flow.
• Supports order entry and documentation in patient records.
• Assists with coordinating tests, transfers, and correspondence between departments.

Job description

Job Summary:

The Emergency Care Assistant assists in the delivery of patient care and provides related support functions through the performance of a variety of tasks. Basic Function: Under direct supervision performs a variety of clerical functions for Nursing Care Unit; provides reception for designated area; arranges for patient examination/testing as directed. Manually and using KPDS provides patient registration, order entry and discharge/transfer of emergency department registered patients. Supervision Received And Exercised: Works under the general direction of the Department Administrator of Emergency Medicine or Shift Supervisor.

Essential Responsibilities:

• Completes patient records activities, breaks down chart and distributes copies appropriately.
• Checks charts for completeness; assembles charts, collating all required forms and diagnostic reports in legible manner.
• Initiates or updates and verifies various hospital reports such as on-call schedule for physicians.
• Provides telephone reception for Nursing Care Unit; gives information regarding patients condition following established directives.
• Sorts, distributes, files patient chats to appropriate areas and individuals.
• Supplements courier service by delivering requests, specimens, etc., to other hospital departments as necessary.
• Notifies departments appropriate for task (admission, repairs, dietary, orders, etc.) and completes requisition when appropriate.
• Maintains appropriate supply of patient care forms and clerical/reception supplies.
• Reviews Nursing master on KPDS to update and discharge patients each shift to ensure department Emergency Log is complete and accurate.
• Demonstrates awareness of current laws governing health care delivery and follows established protocols.
• Performs other related duties as assigned.
• Registers patients presenting by ambulance, orders medical record and places ID band on patient.
• Empties pneumatic tube of incoming transactions and distributes appropriately.
• Sorts and distributes daily mail timely.

Basic Qualifications:

Experience

• One (1) year related experience in an acute care hospital setting as ward/department clerk or surgery scheduling clerk.

Education

• No Information Available at this time.

License, Certification, Registration

• N/A

Additional Requirements:

• Medical terminology test. All testing must be completed by the end of the posting period.

Preferred Qualifications:

• No Information Available at this time.
• No Information Available at this time.

Notes:

• Schedule to include all shifts, rotating weekends, holidays, and floating within the established seniority section.