Emergency Department Assistant — Fast-Paced Patient Care Hero

Northwestern Memorial Hospital; Chicago (IL); On-site; USD 29,000 - 39,000; Full time

Job summary

Northwestern Memorial Hospital's Emergency Department Assistant (EDA) participates as a member of the ED team, supporting nurses and physicians in direct and indirect patient care. The role emphasizes adherence to policies, patient flow coordination, and efficient task management to ensure high-quality care.

EDAs perform wound care, vital signs, data entry, and support during admissions, transfers, and discharges, all while maintaining patient safety and comfort in a fast-paced department.

Qualifications

• High School diploma or equivalent required.
• Previous patient care experience required with demonstrated effective communication and interpersonal skills.
• CPR certification from American Heart Association.
• Phlebotomy and ECG skills preferred.
• College degree or interest in health care field preferred.

Responsibilities

• Follows established policies, procedures and standards of care in all areas of practice.
• Facilitates the coordination patient flow, assists health care team, and independently performs duties.
• Plans, organizes, and prioritizes daily activities and multiple tasks.
• Gives and receives shift report.
• Performs ECGs and phlebotomy as part of direct patient care.

Skills

CPR certification

Patient care experience

Strong customer service orientation

Effective communication

Education

High School diploma or equivalent

EMT-B certification

College degree or interest in health care field

Tools

ECG skills

Phlebotomy

Job description

Northwestern Memorial Hospital's Emergency Department Assistant (EDA) participates as a member of the ED team, supporting nurses and physicians in direct and indirect patient care. The role emphasizes adherence to policies, patient flow coordination, and efficient task management to ensure high-quality care.

EDAs perform wound care, vital signs, data entry, and support during admissions, transfers, and discharges, all while maintaining patient safety and comfort in a fast-paced department.