Emergency Department Access Representative-Full Time-Rotating

capefearvalley; Beach (ND); On-site; USD 21,000 - 29,000; Full time

Job summary

Bladen Hospital in Elizabethtown, North Carolina is seeking an ED Access Representative in the Patient Registration department. You will register all patients in the adult and pediatric emergency departments, completing the registration process for emergency patients and direct admits sent to the ED.

You will collect patient liabilities upon discharge from the emergency department. Daily duties include obtaining demographic and insurance information, and ensuring accurate documentation in the

Qualifications

• High school diploma or equivalent required.
• College courses in Business, Medical Office Administration, Health Care Administration, and/or Computer Technology preferred.
• 2 years insurance/clerical experience within a hospital or medical office setting preferred.

Responsibilities

• Registers emergency service patients in a fast-paced environment, creating patient accounts within 90 seconds of arrival.
• Queries EAD and enters accurate patient demographics to obtain correct MRN and account numbers.
• Responsible for placing patient identification armbands on ED patients after accounts are created for patient safety.
• Obtains all demographic, guarantor, and insurance information and documents it accurately in the registration system.
• Informs patient/guarantor of liabilities and collects co-pays, co-insurances, deductibles, and deposits at discharge.

Education

High school diploma or equivalent

College courses in Business, Medical Office Administration, Health Care Administration, and/or Computer Technology preferred

Job description

Facility

Bladen Hospital

Location

Elizabethtown, North Carolina

Department

Patient Registration

Job Family

Clerical

Work Shift

Rotating Shifts (United States of America)

Summary

Registers all patients in the adult and pediatric emergency departments. Completes the registration process for emergency patients and direct admits sent to the emergency department. Collects patient liabilities upon discharge from the emergency department.

Major Job Functions

• Registers emergency service patients in a fast-paced environment, creating patient accounts within (90) seconds of patient's arrival
• Queries EAD and enters accurate patient demographics into the computer system to obtain the correct patient medical record number and account number
• Responsible for placing patient identification armbands on all Emergency Department patients after accounts are created to ensure patient safety
• During the registration process, the ED Access Representative obtains all demographic, guarantor, and insurance information and accurately document information into the registration system
• Patients being placed in observation or admission status, the ED Access Representative will obtain a physician order to support services rendered.
• Performs insurance eligibility/benefit verification, utilizing an EDI transaction and documenting information within the appropriate registration system
• Informs patient/guarantor of their liabilities and collects appropriate patient co-payments, co-insurances, deductibles, and deposits at the point of discharge
• Provides timely and continual coverage of assigned work area in order to offer prompt patient service and be available for all clinical partners registration needs
• Other duties as assigned

Minimum Qualifications

• Education and Formal Training :
• High school diploma or equivalent required
• College courses in Business, Medical Office Administration, Health Care Administration, and/or Computer Technology preferred
• Work Experience :
• 2 years insurance/clerical experience within a hospital or medical office setting preferred

  Knowledge, Skills, and Abilities Required :

  ...