Emergency Communications Trainee: Launch Your Dispatch Career

County Emergency Communications; Foster City (CA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

County Emergency Communications in Foster City, CA is offering Dispatcher Trainee / Telecommunicator Trainee opportunities. These roles provide a structured introduction to emergency communications and will train you to receive calls, document incidents, operate dispatch systems, and support emergency response.

Training progresses as you demonstrate skills; completion depends on certifications and performance standards.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Trainee positions are often intended for applicants without previous dispatch experience.

Responsibilities

• Learn emergency call-taking procedures and agency terminology
• Practice confirming locations and gathering essential incident details
• Develop accurate typing and computer-aided dispatch skills
• Study service-area geography, maps, and response jurisdictions
• Learn radio procedures and unit-status monitoring
• Observe and perform assigned duties under supervision
• Complete assessments, coaching sessions, and training milestones
• Learn confidentiality, security, and professional-conduct requirements

Skills

Clear communication

Typing

Computer skills

Customer service

Education

High school diploma or equivalent

Job description

County Emergency Communications in Foster City, CA is offering Dispatcher Trainee / Telecommunicator Trainee opportunities. These roles provide a structured introduction to emergency communications and will train you to receive calls, document incidents, operate dispatch systems, and support emergency response.

Training progresses as you demonstrate skills; completion depends on certifications and performance standards.