Emergency Communications Trainee: Dispatcher/Telecommunicator

County Emergency Communications; Texas; Presencial; USD 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Descripción de la vacante

County Emergency Communications in Wellborn, TX is seeking a Dispatcher Trainee to begin a structured career in emergency communications. Trainees receive instruction from qualified instructors and learn to receive calls, document incidents, operate dispatch systems, and support response operations.

Training combines classroom work, simulations, and supervised console assignments. Trainees may work nights, weekends, holidays, and overtime as schedules and competencies are met.

Formación

• High school diploma or equivalent required.
• Basic computer skills and clear communication skills.
• Willingness to receive feedback and complete assessments.

Responsabilidades

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering incident details.
• Develop typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform duties under supervision and complete milestones.
• Maintain confidentiality and professional conduct.

Conocimientos

Typing

Customer service

Clear communication

Educación

High School Diploma or equivalent

Herramientas

CAD

Descripción del empleo

County Emergency Communications in Wellborn, TX is seeking a Dispatcher Trainee to begin a structured career in emergency communications. Trainees receive instruction from qualified instructors and learn to receive calls, document incidents, operate dispatch systems, and support response operations.

Training combines classroom work, simulations, and supervised console assignments. Trainees may work nights, weekends, holidays, and overtime as schedules and competencies are met.