Emergency Dispatch Trainee — Launch Your Communications Career

County Emergency Communications; Live Oak (FL); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

County Emergency Communications seeks Dispatcher Trainee/Telecommunicator Trainee in Suwannee, FL. Trainees receive structured instruction, learn call-taking, incident documentation, and CAD basics through supervised practice.

Training may include nights, weekends, and overtime as shifts and competencies are achieved. Successful applicants begin with entry-level duties and progress with demonstrated skills, certifications, and performance standards according to the agency's program.

Qualifications

• High school diploma or equivalent required; trainee positions may accept applicants without dispatch experience.
• Basic computer skills, clear communication, accurate typing, and openness to feedback.
• Customer service or telephone-based experience may be useful.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional conduct requirements.

Skills

Typing

Computer basics

Verbal communication

Customer service

Education

High school diploma

Tools

CAD-like CAD systems

Job description

County Emergency Communications seeks Dispatcher Trainee/Telecommunicator Trainee in Suwannee, FL. Trainees receive structured instruction, learn call-taking, incident documentation, and CAD basics through supervised practice.

Training may include nights, weekends, and overtime as shifts and competencies are achieved. Successful applicants begin with entry-level duties and progress with demonstrated skills, certifications, and performance standards according to the agency's program.