Emergency Communications Trainee: Dispatcher/Telecommunicator

County Emergency Communications; Rogersville (TN); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

County Emergency Communications in Mount Carmel, TN offers Dispatcher Trainee and Telecommunicator Trainee opportunities. Trainees learn call-taking, incident documentation, and dispatch operations under supervision, with scheduled training and potential night/weekend shifts.

Qualifications include a high school diploma or equivalent, basic computer skills, and good communication. Prior dispatch experience is not required, and on-the-job training is provided.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Trainee positions may be open to applicants without dispatch experience.
• Basic computer skills and clear communication are essential.
• Customer service or telephone-based experience may be useful.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Skills

Typing

Computer skills

Clear communication

Customer service

Education

High School Diploma or Equival ent

Job description

County Emergency Communications in Mount Carmel, TN offers Dispatcher Trainee and Telecommunicator Trainee opportunities. Trainees learn call-taking, incident documentation, and dispatch operations under supervision, with scheduled training and potential night/weekend shifts.

Qualifications include a high school diploma or equivalent, basic computer skills, and good communication. Prior dispatch experience is not required, and on-the-job training is provided.