Emergency Dispatcher & Telecommunicator Trainee

County Emergency Communications; Shelbyville (IN); Vor Ort; USD 35.000 - 60.000; Vollzeit

Benefits dieser Stelle

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Zusammenfassung

County Emergency Communications in Shelbyville, IN, is offering Dispatcher Trainee and Telecommunicator Trainee opportunities to learn the essentials of emergency call-taking, incident documentation, and console operations under supervision. The program combines classroom instruction, simulations, and on-the-job training, with schedules that may include nights, weekends, and overtime.

Candidates typically have a high school diploma, basic computer skills, strong communication, and a willingness

Qualifikationen

• High school diploma or equivalent is commonly required.
• Basic computer skills, clear communication, and accurate typing are essential.
• Willingness to receive feedback and participate in training.

Aufgaben

• Learn emergency call-taking procedures and agency terminology.
• Confirm locations and gather essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Kenntnisse

Typing

Communication

Customer service

Ausbildung

High school diploma

Tools

Computer-aided dispatch

Jobbeschreibung

County Emergency Communications in Shelbyville, IN, is offering Dispatcher Trainee and Telecommunicator Trainee opportunities to learn the essentials of emergency call-taking, incident documentation, and console operations under supervision. The program combines classroom instruction, simulations, and on-the-job training, with schedules that may include nights, weekends, and overtime.

Candidates typically have a high school diploma, basic computer skills, strong communication, and a willingness