Emergency Communications Trainee — Paid Training & Benefits

County Emergency Communications; Gordonsville (TN); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

County Emergency Communications in Gordonsville, TN offers Dispatcher Trainee and Telecommunicator Trainee opportunities designed to introduce candidates to emergency communications work. Trainees learn to receive calls, document incidents, operate dispatch systems, and support response operations under supervision.

Training combines classroom instruction, simulations, and supervised console work. After training, opportunities for advancement depend on completed certifications, assessments, and

Qualifications

• High school diploma or recognized equivalent.
• Strong basic computer skills and clear communication.
• Willingness to receive feedback; customer service or telephone experience may be useful.

Responsibilities

• Learn emergency call-taking procedures and agency terminology
• Practice confirming locations and gathering essential incident details
• Develop accurate typing and computer-aided dispatch skills
• Study service-area geography, maps, and response jurisdictions
• Learn radio procedures and unit-status monitoring
• Observe and perform assigned duties under supervision
• Complete assessments, coaching sessions, and training milestones
• Learn confidentiality, security, and professional-conduct requirements

Skills

Basic computer skills

Clear communication

Typing accuracy

Education

High school diploma or equivalent

Job description

County Emergency Communications in Gordonsville, TN offers Dispatcher Trainee and Telecommunicator Trainee opportunities designed to introduce candidates to emergency communications work. Trainees learn to receive calls, document incidents, operate dispatch systems, and support response operations under supervision.

Training combines classroom instruction, simulations, and supervised console work. After training, opportunities for advancement depend on completed certifications, assessments, and