Dispatcher & Telecommunicator Trainee

911 Emergency Communications; McPherson (KS); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Job summary

911 Emergency Communications in Lindsborg, KS, invites applicants to join as Dispatcher Trainee or Telecommunicator Trainee. The program provides structured instruction to receive calls, document incidents, and operate dispatch systems under supervision.

Training may include classroom, simulations, and supervised console work. Successful candidates gain experience with call-taking procedures, incident documentation, and radio procedures while meeting agency performance standards and completing

Qualifications

• High school diploma or equivalent commonly required; trainee positions for applicants without dispatch experience.
• Basic computer skills, clear communication, accurate typing, and willingness to receive feedback.
• Check vacancy for required assessments and minimum scores.

Responsibilities

• Learn emergency call-taking procedures and agency terminology
• Practice confirming locations and gathering essential incident details
• Develop accurate typing and computer-aided dispatch skills
• Study service-area geography, maps, and response jurisdictions
• Learn radio procedures and unit-status monitoring
• Observe and perform assigned duties under supervision
• Complete assessments, coaching sessions, and training milestones
• Learn confidentiality, security, and professional-conduct requirements

Skills

Clear communication

Typing

Computer skills

Customer service

Education

High School Diploma or GED

Job description

911 Emergency Communications in Lindsborg, KS, invites applicants to join as Dispatcher Trainee or Telecommunicator Trainee. The program provides structured instruction to receive calls, document incidents, and operate dispatch systems under supervision.

Training may include classroom, simulations, and supervised console work. Successful candidates gain experience with call-taking procedures, incident documentation, and radio procedures while meeting agency performance standards and completing