Emergency Dispatcher Trainee: Begin Public Safety Career

Emergency Telecommunicator Services; Setauket (NY); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

Emergency Telecommunicator Services in Setauket, NY offers Dispatcher Trainee and Telecommunicator Trainee opportunities. Trainees learn how to receive calls, document incidents, operate dispatch systems, and support emergency response operations.

Training includes classroom instruction, simulations, and supervised console work. Schedules may include nights, weekends, holidays, and overtime as trainees progress and certifications are earned.

Qualifications

• High school diploma or equivalent required.
• Trainee positions typically for applicants without dispatch experience.
• Basic computer skills, clear communication, and accurate typing are expected.
• Customer service or telephone experience may be useful.
• Check vacancy for required assessments and minimum scores.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop typing accuracy and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional conduct requirements.

Skills

Basic computer skills

Clear communication

Accurate typing

Customer service

Education

High school diploma

Tools

CAD systems

Job description

Emergency Telecommunicator Services in Setauket, NY offers Dispatcher Trainee and Telecommunicator Trainee opportunities. Trainees learn how to receive calls, document incidents, operate dispatch systems, and support emergency response operations.

Training includes classroom instruction, simulations, and supervised console work. Schedules may include nights, weekends, holidays, and overtime as trainees progress and certifications are earned.