Emergency Dispatch Trainee: Telecommunicator in Training

Emergency Telecommunicator Services; Coulter (PA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

Emergency Telecommunicator Services in Coulters, PA offers Dispatcher Trainee and Telecommunicator Trainee opportunities that provide structured training in emergency communications. Trainees learn to receive calls, document incidents, operate systems, and support response operations under supervision.

Training may include classroom instruction, simulations, and supervised console work. Roles may require nights, weekends, holidays, and overtime as training progresses and certifications are

Qualifications

• High school diploma or equivalent required.
• Trainee positions for applicants without dispatch experience.
• Basic computer skills, clear communication, and accurate typing required.
• Check vacancy for required assessments and minimum scores.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Skills

Basic computer skills

Clear communication

Accurate typing

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services in Coulters, PA offers Dispatcher Trainee and Telecommunicator Trainee opportunities that provide structured training in emergency communications. Trainees learn to receive calls, document incidents, operate systems, and support response operations under supervision.

Training may include classroom instruction, simulations, and supervised console work. Roles may require nights, weekends, holidays, and overtime as training progresses and certifications are