Emergency Dispatcher Trainee: Start Communications Career

County Emergency Communications; West Rockhill (PA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Training provided

Job summary

County Emergency Communications in Rockhill Furnace, PA invites applicants for Dispatcher Trainee and Telecommunicator Trainee roles. You will learn call-taking, incident documentation, radio use, and CAD operations while under supervision and progressing through training milestones.

Training may involve classroom instruction, simulations, and supervised console assignments, with schedules that may include nights, weekends, and overtime as needed.

Qualifications

• High school diploma or equivalent.
• Basic keyboarding and data entry skills.
• Good communication and ability to receive feedback.

Responsibilities

• Learn emergency call-taking procedures and terminology.
• Practice confirming locations and gathering incident details.
• Develop accurate typing and CAD skills.
• Study service-area geography and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform duties under supervision.
• Complete assessments and training milestones.

Skills

Typing speed

Basic computer skills

Communication skills

Customer service experience

Education

High school diploma

Tools

CAD software basics

Job description

County Emergency Communications in Rockhill Furnace, PA invites applicants for Dispatcher Trainee and Telecommunicator Trainee roles. You will learn call-taking, incident documentation, radio use, and CAD operations while under supervision and progressing through training milestones.

Training may involve classroom instruction, simulations, and supervised console assignments, with schedules that may include nights, weekends, and overtime as needed.