Emergency Communications Trainee (Dispatcher)

Emergency Telecommunicator Services; Fort Bragg (NC); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

Emergency Telecommunicator Services in Fort Liberty, NC invites applicants to Dispatcher Trainee and Telecommunicator Trainee opportunities. Trainees receive structured instruction to receive calls, document incidents, operate dispatch systems, and support emergency response operations as they progress.

Training may combine classroom work, simulations, and supervised console shifts, with later duties depending on training milestones, certifications, and performance.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Trainee positions are often for applicants without previous dispatch experience.
• Basic computer skills, clear communication, and accurate typing are required.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Skills

Communication skills

Typing

Basic computer skills

Customer service experience

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services in Fort Liberty, NC invites applicants to Dispatcher Trainee and Telecommunicator Trainee opportunities. Trainees receive structured instruction to receive calls, document incidents, operate dispatch systems, and support emergency response operations as they progress.

Training may combine classroom work, simulations, and supervised console shifts, with later duties depending on training milestones, certifications, and performance.