Emergency Communications Trainee: Dispatcher & Telecommunicator

911 Emergency Communications; East Glacier Park Village (MT); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

911 Emergency Communications in East Glacier Park, MT offers Dispatcher Trainee and Telecommunicator Trainee opportunities to learn how to receive calls, document incidents, operate dispatch systems, and support emergency response operations.

Training progresses with demonstrated skills and successful completion of required assessments. Trainees may be assigned to nights, weekends, holidays, and overtime as schedules require, under supervision.

Qualifications

• High school diploma or equivalent required.
• Trainees may have no prior dispatch experience.
• Basic computer skills and accurate typing required.
• Willingness to receive feedback and undergo assessments.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Skills

Typing

Clear communication

Basic computer skills

Education

High school diploma or GED

Tools

Computer-aided Dispatch (CAD) systems

Job description

911 Emergency Communications in East Glacier Park, MT offers Dispatcher Trainee and Telecommunicator Trainee opportunities to learn how to receive calls, document incidents, operate dispatch systems, and support emergency response operations.

Training progresses with demonstrated skills and successful completion of required assessments. Trainees may be assigned to nights, weekends, holidays, and overtime as schedules require, under supervision.