Emergency Communications & Switchboard Operator

NY_SPHP01 St. Peter's Hospital; City of Albany (NY); On-site; USD 22,000 - 29,000; Part time

Job summary

Trinity Health is seeking a part-time Day Shift Switchboard Operator to manage telecommunication equipment and direct calls efficiently. The role emphasizes calm communication, quick paging during emergencies, and accurate log documentation.

Requirements include a High School Diploma or equivalent and prior switchboard experience. The position involves on-call flexibility and adherence to hospital paging protocols and safety practices.

Qualifications

• Must have High School Diploma or equivalent.
• Switchboard experience required.
• Good English communication skills and clear voice.

Responsibilities

• Direct all incoming and in-house calls through transfers, paging, conference calls, overhead paging, and faxing.
• Initiate appropriate paging and contact personnel during emergencies.
• Document daily and emergency incidents in the office logbook with clear notes.
• Maintain on-call schedules and switchboard-related tasks; assist in off-schedule hours as needed.

Skills

Switchboard operation

Computerized switchboard

Typing

Clear communication

Emergency paging/dispatch

Calm under pressure

Education

High School Diploma or equivalent

Tools

Switchboard console

Job description

Trinity Health is seeking a part-time Day Shift Switchboard Operator to manage telecommunication equipment and direct calls efficiently. The role emphasizes calm communication, quick paging during emergencies, and accurate log documentation.

Requirements include a High School Diploma or equivalent and prior switchboard experience. The position involves on-call flexibility and adherence to hospital paging protocols and safety practices.