Emergency Communications Supervisor

staffordtx; Stafford (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

The City of Stafford is seeking a second-level supervisor in its Public Safety Support series. Responsibilities include supervising dispatch staff, planning work schedules, and ensuring accurate CJIS-compliant data across state and national databases.

Duties also cover answering public inquiries and coordinating emergency and non-emergency call responses. Applicants should have a high school diploma or GED, a Texas Dispatcher Intermediate License, and a valid driver's license, with strong typing

Qualifications

• High school diploma or GED plus relevant dispatch experience.
• Dispatcher Intermediate License required by Texas law enforcement authorities.
• Valid driver license and ability to work overtime when needed.

Responsibilities

• Supervises staff in dispatch operations and scheduling.
• Oversees emergency call response and non-emergency dispatch services.
• Maintains records and ensures compliance with policies and CJIS.
• Responds to public inquiries and safety information requests.
• Provides and coordinates required information for investigations.
• Ensures data accuracy in crime information center databases.

Skills

Typing 35 wpm

Emergency communications

Supervisory experience

Record management

Customer service

Radio/telecom systems

Education

High School Diploma or GED

Dispatcher Intermediate License

Valid Driver's License

Tools

CJIS systems

Job description

The City of Stafford is seeking a second-level supervisor in its Public Safety Support series. Responsibilities include supervising dispatch staff, planning work schedules, and ensuring accurate CJIS-compliant data across state and national databases.

Duties also cover answering public inquiries and coordinating emergency and non-emergency call responses. Applicants should have a high school diploma or GED, a Texas Dispatcher Intermediate License, and a valid driver's license, with strong typing