Emergency Communications Dispatcher - Police, Fire & EMS

Public Safety Dispatch Network; Springfield (TN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical benefits

Retirement benefits

Paid leave

Employee assistance resources

Continuing education

Shift differentials

Job summary

Public Safety Dispatch Network is recruiting Police/Fire/EMS Dispatchers to coordinate emergency responses across multiple public safety disciplines. The role requires clear communication, the ability to recognize changing priorities, and coordination of assistance within authority and training limits.

The position involves rotating assignments at a consolidated dispatch center, with potential nights, weekends, holidays, and overtime.

Qualifications

• A high school diploma or recognized equivalent is commonly required for dispatcher roles.
• Some agencies provide cross-training and may require additional credentials for specific assignments.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance.
• Verify locations, incident details, and immediate hazards.
• Apply discipline-specific procedures to prioritize and route calls.
• Dispatch appropriate units according to approved response plans.
• Coordinate incidents requiring more than one emergency service.
• Monitor radio traffic, unit availability, and requests for assistance.
• Provide approved caller instructions when trained and authorized.
• Maintain incident records and support interagency communications.

Education

High school diploma or recognized equivalent

Job description

Public Safety Dispatch Network is recruiting Police/Fire/EMS Dispatchers to coordinate emergency responses across multiple public safety disciplines. The role requires clear communication, the ability to recognize changing priorities, and coordination of assistance within authority and training limits.

The position involves rotating assignments at a consolidated dispatch center, with potential nights, weekends, holidays, and overtime.