Emergency Communications Specialist (Public Safety)

Akron Children’s Hospital; Akron (OH); On-site; USD 42,000 - 54,000; Full time

Job summary

Akron Children s Hospital in Akron is seeking a Public Safety Dispatcher for a full-time, 40-hour-per-week role with 12-hour shifts, on-site at Akron Main. The position requires monitoring communications and coordinating with the dispatch center, officers, and external agencies to support hospital safety.

The role emphasizes records maintenance, confidentiality, effective communication, and the ability to perform under pressure in a fast-paced environment.

Qualifications

• Must be able to operate CAD equipment and dispatch units.
• Strong communication under pressure.
• Ability to multitask and maintain confidentiality.
• Experience with records maintenance.

Responsibilities

• Performs duties related to police dispatcher.
• Operates computers and standard office equipment.
• Work under pressure and communicate with angry, emotional and excited persons by telephone.
• Monitors cameras and alarms.
• Performs all other duties and responsibilities as assigned or directed by the Public Safety Dispatch Supervisor or Command Staff.

Skills

CAD operation

Effective communication

Multitasking

Work under pressure

Confidentiality

Public safety dispatch

Education

High School Diploma or equivalent

LEADS operator certification within 60 days

Background check clearance

Psychological fitness evaluation

Tools

CAD software

Job description

Akron Children s Hospital in Akron is seeking a Public Safety Dispatcher for a full-time, 40-hour-per-week role with 12-hour shifts, on-site at Akron Main. The position requires monitoring communications and coordinating with the dispatch center, officers, and external agencies to support hospital safety.

The role emphasizes records maintenance, confidentiality, effective communication, and the ability to perform under pressure in a fast-paced environment.