Emergency Communications Specialist (Police Dispatch)

Regional 911 Intake Solutions; Town of Alexandria (NY); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement plans

Paid leave

Employee assistance resources

Continuing education

Job summary

Regional 911 Intake Solutions seeks experienced Police Dispatchers to support law enforcement operations from Redwood, NY. Responsibilities include receiving emergency and nonemergency requests, documenting locations and vehicle details, and coordinating with officers according to priority.

The role requires accurate typing, clear radio communication, and the ability to work shifts, including nights, weekends, and holidays.

Qualifications

• High school diploma or equivalent required; some vacancies provide training.
• Must be able to type accurately and understand spoken information.
• Ability to communicate clearly by radio and learn jurisdictional geography.
• Access to criminal justice information systems may require additional screening.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, descriptions, vehicle details, and hazards.
• Assign calls to officers according to priority and procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about incidents and safety concerns.

Skills

Typing

Radio communication

Multitasking

Geography awareness

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions seeks experienced Police Dispatchers to support law enforcement operations from Redwood, NY. Responsibilities include receiving emergency and nonemergency requests, documenting locations and vehicle details, and coordinating with officers according to priority.

The role requires accurate typing, clear radio communication, and the ability to work shifts, including nights, weekends, and holidays.