Emergency Communications Specialist - Police Dispatch

Regional 911 Intake Solutions; Port Washington (NY); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement plans

Paid leave

Employee assistance resources

Continuing education

Premium pay

Job summary

Regional 911 Intake Solutions in North Bay, NY seeks Police Dispatchers to receive emergency and nonemergency requests for police assistance. You will document incident locations, vehicle details, and hazards, and assign calls to officers according to priority and agency procedures.

You will monitor officer status and radio traffic, relay updates, conduct authorized records inquiries after training, and coordinate with neighboring agencies while maintaining clear incident records and protecting

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Entry-level vacancies may provide training.
• Experience in dispatch work and applicable certifications may be required.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing

Radio communication

Attention to detail

Multitasking

Education

High school diploma or recognized equivalent

Job description

Regional 911 Intake Solutions in North Bay, NY seeks Police Dispatchers to receive emergency and nonemergency requests for police assistance. You will document incident locations, vehicle details, and hazards, and assign calls to officers according to priority and agency procedures.

You will monitor officer status and radio traffic, relay updates, conduct authorized records inquiries after training, and coordinate with neighboring agencies while maintaining clear incident records and protecting