24/7 EMS Dispatch Specialist

Emergency Telecommunicator Services; Cusseta (GA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Job summary

Emergency Telecommunicator Services seeks qualified EMS dispatchers to handle urgent medical calls, gather essential patient and incident data, and establish response priorities. You will coordinate with responders, provide instruction per protocols, and maintain detailed documentation for quality assurance and safety.

Role involves extended console work, headset use, and potential overnight or weekend shifts; CPR/EMD certifications and state licensing may be required depending on the vacancy.

Qualifications

• High school diploma or equivalent commonly required.
• Emergency Medical Dispatcher certification may be required before appointment.
• CPR certification may be required; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

Emergency Telecommunicator Services seeks qualified EMS dispatchers to handle urgent medical calls, gather essential patient and incident data, and establish response priorities. You will coordinate with responders, provide instruction per protocols, and maintain detailed documentation for quality assurance and safety.

Role involves extended console work, headset use, and potential overnight or weekend shifts; CPR/EMD certifications and state licensing may be required depending on the vacancy.