Emergency Medical Dispatcher — 24/7 Critical Care Dispatch

911 Emergency Communications; Princeton (ID); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Job summary

911 Emergency Communications seeks an Emergency Medical Dispatcher to support urgent medical calls and coordinate responses. The role involves collecting patient and incident information, establishing priorities, and following approved medical dispatch protocols while coordinating with responders.

Candidates should have EMS dispatch certification, CPR credentials, and be prepared for varied shifts as operations may run continuously.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

Emergency Medical Dispatcher certification

CPR certification

High school diploma or equivalent

Job description

911 Emergency Communications seeks an Emergency Medical Dispatcher to support urgent medical calls and coordinate responses. The role involves collecting patient and incident information, establishing priorities, and following approved medical dispatch protocols while coordinating with responders.

Candidates should have EMS dispatch certification, CPR credentials, and be prepared for varied shifts as operations may run continuously.