Emergency Communications Specialist (911 Call Taker)

Regional 911 Intake Solutions; Yachats (OR); Presencial; USD 42 000 - 56 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Paid leave

Training and certification

Resumo da oferta

Regional 911 Intake Solutions seeks 911 Call Takers in Yachats, OR to handle high-priority emergency calls and nonemergency lines. You will verify incident details, document accurately, and coordinate with dispatch teams in a fast-paced public-safety environment.

Strong listening, typing, and clear verbal communication are essential, along with following established procedures. Training and certifications are provided as part of the role, with a benefits package dependent on the employer.

Qualificações

• Requires a high school diploma or recognized equivalent.

Responsabilidades

• Answer incoming emergency calls and nonemergency lines
• Confirm incident location and caller contact information
• Use approved questions to identify nature and urgency of situations
• Enter details into call-processing or dispatch software
• Forward incident information promptly to the appropriate dispatch function
• Provide authorized pre-arrival instructions only within training and certification

Conhecimentos

Active listening

Clear verbal communication

Data entry / Typing

Following procedures

Formação académica

High school diploma or equivalent

Ferramentas

Dispatch software

Descrição da oferta de emprego

Regional 911 Intake Solutions seeks 911 Call Takers in Yachats, OR to handle high-priority emergency calls and nonemergency lines. You will verify incident details, document accurately, and coordinate with dispatch teams in a fast-paced public-safety environment.

Strong listening, typing, and clear verbal communication are essential, along with following established procedures. Training and certifications are provided as part of the role, with a benefits package dependent on the employer.