Emergency Communications Specialist: 911 Call Taker

National Public Safety Careers; Cranberry Township (Butler County); Presencial; USD 32.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Retirement contributions

Paid leave

Employee‑assistance programs

Continuing training

Descripción de la vacante

National Public Safety Careers is seeking 911 Call Takers in Cranberry Township, PA. The role involves handling emergency and nonemergency calls, confirming details, and entering information into call-processing software.

Training leads to essential certificates and ongoing evaluations. Applicants should have a high school diploma, strong listening and typing skills, and the ability to work flexible hours as needed.

Formación

• High school diploma or equivalent required.
• Strong listening comprehension and clear verbal communication.
• Accurate typing and ability to follow structured procedures.

Responsabilidades

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify nature and urgency of the situation.

Conocimientos

Customer service

Listening

Clear communication

Typing speed

Educación

High school diploma or equivalent

Herramientas

Dispatch software

Descripción del empleo

National Public Safety Careers is seeking 911 Call Takers in Cranberry Township, PA. The role involves handling emergency and nonemergency calls, confirming details, and entering information into call-processing software.

Training leads to essential certificates and ongoing evaluations. Applicants should have a high school diploma, strong listening and typing skills, and the ability to work flexible hours as needed.