Critical Public Safety Dispatcher & Telecommunicator

Public Safety Dispatch Network; Cranberry Township (Butler County); On-site; USD 42,000 - 56,000; Full time

Job summary

Public Safety Dispatch Network in Cranberry Township is hiring Public Safety Dispatchers/Telecommunicators. The role involves handling emergency and nonemergency requests, verifying locations, and coordinating responders using CAD, radio, mapping, and telephone systems.

Strong typing, listening, and clear communication are essential. Duties may include nights, weekends, and overtime to ensure continuous staffing and public safety coverage in the community.

Qualifications

• High school diploma or equivalent is commonly required.
• Applicants should demonstrate accurate typing and active listening.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information‑security requirements.

Skills

Typing

Active listening

Clear communication

Education

High school diploma

Tools

Computer-aided dispatch (CAD)

Telephone systems

Mapping software

Radio systems

Job description

Public Safety Dispatch Network in Cranberry Township is hiring Public Safety Dispatchers/Telecommunicators. The role involves handling emergency and nonemergency requests, verifying locations, and coordinating responders using CAD, radio, mapping, and telephone systems.

Strong typing, listening, and clear communication are essential. Duties may include nights, weekends, and overtime to ensure continuous staffing and public safety coverage in the community.