Emergency Communications Specialist

Regional 911 Intake Solutions; Jefferson (MD); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Paid leave and training opportunities

Job summary

Regional 911 Intake Solutions is seeking Police Dispatchers in Jefferson, MD to handle emergency and nonemergency police requests. The role involves accurate call taking, radio dispatch, and records-system duties as assigned by the agency.

Dispatchers ensure precise location reporting, timely updates, and coordination with officers and neighboring agencies. Candidates should have high school completion, typing ability, and strong communication skills for critical situations.

Qualifications

• High school diploma or equivalent.
• Ability to type accurately and listen carefully.
• Clear radio communication and situational awareness.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and hazards.
• Assign calls to officers based on priority and procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Conduct records inquiries after required training.
• Coordinate with neighboring agencies and emergency services.
• Maintain incident records and protect restricted information.

Skills

Typing

Listening

Multitasking

Dispatch aptitude

Education

High school diploma

Job description

Regional 911 Intake Solutions is seeking Police Dispatchers in Jefferson, MD to handle emergency and nonemergency police requests. The role involves accurate call taking, radio dispatch, and records-system duties as assigned by the agency.

Dispatchers ensure precise location reporting, timely updates, and coordination with officers and neighboring agencies. Candidates should have high school completion, typing ability, and strong communication skills for critical situations.