Emergency Communications Specialist

Regional 911 Intake Solutions; Potomac (MD); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Medical coverage

Paid leave

Retirement plans

Job summary

Regional 911 Intake Solutions in Potomac, MD seeks Police Dispatcher to support law enforcement by receiving requests and coordinating with officers. Accurate location data, descriptions, safety information, and timely updates are essential.

Applicants may work nights, weekends, holidays or rotating shifts depending on agency needs; entry training may be provided. Strong typing and clear radio communication are important for success.

Qualifications

• High school diploma or equivalent.
• Typing speed and listening skills required for clear communication.
• Ability to learn jurisdictional geography and operate records systems.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, descriptions, vehicle details, and hazards.
• Assign calls to officers according to priority and procedures.
• Monitor officer status, radio traffic and requests for assistance.
• Relay updates about incidents and safety concerns.
• Conduct authorized records inquiries after training.
• Coordinate with neighboring agencies and other services.
• Maintain incident records and safeguard restricted information.

Skills

Typing

Listening

Multitasking

Radio communication

Education

High school diploma

Job description

Regional 911 Intake Solutions in Potomac, MD seeks Police Dispatcher to support law enforcement by receiving requests and coordinating with officers. Accurate location data, descriptions, safety information, and timely updates are essential.

Applicants may work nights, weekends, holidays or rotating shifts depending on agency needs; entry training may be provided. Strong typing and clear radio communication are important for success.