Emergency Communications Dispatcher

Regional 911 Intake Solutions; Commerce (GA); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Health benefits

Retirement plans

Paid leave

Continuing education

Employee assistance program

Job summary

Regional 911 Intake Solutions seeks qualified police dispatchers to handle emergency and nonemergency requests, document incident details, and coordinate with officers and neighboring agencies. The role requires precise typing, clear radio communication, and multitasking under pressure.

Candidates should have a high school diploma and may need access to criminal justice information systems, with potential background screenings and training for specific certifications.

Qualifications

• High school diploma or recognized equivalent is commonly required; training may be provided for entry-level vacancies.
• Must be able to type accurately, understand spoken information, and communicate clearly by radio.
• Access to criminal justice information systems may require additional screening and security training.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to available officers according to priority and agency procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Conduct authorized records inquiries after completing required training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Skills

Typing accuracy

Radio communication

Multitasking

Education

High school diploma or equivalent

Tools

Criminal justice information systems access

Job description

Regional 911 Intake Solutions seeks qualified police dispatchers to handle emergency and nonemergency requests, document incident details, and coordinate with officers and neighboring agencies. The role requires precise typing, clear radio communication, and multitasking under pressure.

Candidates should have a high school diploma and may need access to criminal justice information systems, with potential background screenings and training for specific certifications.