Emergency Communications Dispatcher

Regional 911 Intake Solutions; Randallstown (MD); On-site; USD 50,000 - 70,000; Full time

Job summary

Regional 911 Intake Solutions in Randallstown, MD is seeking Police Dispatchers to receive emergency and nonemergency requests and coordinate with officers. This role involves accurate locations, radio communication, and authorized records-system duties as assigned by the agency.

Applicants should have a high school diploma, the ability to type accurately, and strong situational awareness. Training and background checks apply; shifts may include nights, weekends, holidays, and overtime depending

Qualifications

• High school diploma or recognized equivalent; entry-level training may be provided.
• Candidates should type accurately and understand spoken information.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions in Randallstown, MD is seeking Police Dispatchers to receive emergency and nonemergency requests and coordinate with officers. This role involves accurate locations, radio communication, and authorized records-system duties as assigned by the agency.

Applicants should have a high school diploma, the ability to type accurately, and strong situational awareness. Training and background checks apply; shifts may include nights, weekends, holidays, and overtime depending