Emergency Police Dispatcher - Critical Communications

Regional 911 Intake Solutions; Pittsville (MD); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid leave

Job summary

Regional 911 Intake Solutions in Pittsville, MD invites qualified candidates to become Police Dispatchers. This critical role supports law enforcement operations by receiving emergency and nonemergency requests for assistance, assigning calls to officers according to priority, and maintaining reliable radio and records-system communications across shifts.

You will work in a fast-paced environment where accuracy and calm decision-making matter.

Qualifications

• High school diploma or equivalent required; training provided for entry-level.
• Ability to type accurately and understand spoken information.
• Good jurisdictional geography knowledge.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Coordinate with neighboring agencies and other emergency services

Skills

Typing

Radio communication

Geography knowledge

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions in Pittsville, MD invites qualified candidates to become Police Dispatchers. This critical role supports law enforcement operations by receiving emergency and nonemergency requests for assistance, assigning calls to officers according to priority, and maintaining reliable radio and records-system communications across shifts.

You will work in a fast-paced environment where accuracy and calm decision-making matter.