Emergency Communications Specialist

Regional 911 Intake Solutions; Claymont (DE); On-site; USD 42,000 - 56,000; Full time

Job summary

Regional 911 Intake Solutions in Claymont, DE, is seeking Police Dispatchers to support law enforcement operations. The role involves receiving requests for assistance, documenting essential details, and maintaining reliable communications with officers in the field.

Dispatchers may handle both emergency and nonemergency calls, requiring accurate typing, strong listening, and clear radio communication. Training is provided to new hires, including access to records systems and dispatch protocols.

Qualifications

• High school diploma or equivalent; on-the-job training may be provided.
• Ability to type accurately and learn complex dispatch protocols.
• Strong listening and radio communication skills.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to officers by priority and agency procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Conduct authorized records inquiries after required training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Skills

Typing

Radio communications

Multitasking

Clear communication

Education

High school diploma

Tools

Records databases

Job description

Regional 911 Intake Solutions in Claymont, DE, is seeking Police Dispatchers to support law enforcement operations. The role involves receiving requests for assistance, documenting essential details, and maintaining reliable communications with officers in the field.

Dispatchers may handle both emergency and nonemergency calls, requiring accurate typing, strong listening, and clear radio communication. Training is provided to new hires, including access to records systems and dispatch protocols.