Public Safety Dispatcher - Emergency Police Communications

Regional 911 Intake Solutions; Frankford (DE); On-site; USD 45,000 - 65,000; Full time

Job summary

Regional 911 Intake Solutions seeks Police Dispatchers for Frankford, DE. You will receive emergency and nonemergency requests, document locations, assign calls, monitor status, and relay updates to officers.

You may work nights, weekends, holidays, with possible overtime based on staffing. Required: high school diploma, ability to type accurately, strong listening and radio communication, and familiarity with jurisdiction geography.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Ability to type accurately and listen carefully; communicate clearly by radio.
• Learn jurisdiction geography and operate dispatch systems with proper training.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to available officers according to priority and agency procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Conduct authorized records inquiries after completing required training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Skills

Typing accuracy

Multitasking

Radio communication

Attention to detail

Education

High school diploma

Tools

CJIS access

Job description

Regional 911 Intake Solutions seeks Police Dispatchers for Frankford, DE. You will receive emergency and nonemergency requests, document locations, assign calls, monitor status, and relay updates to officers.

You may work nights, weekends, holidays, with possible overtime based on staffing. Required: high school diploma, ability to type accurately, strong listening and radio communication, and familiarity with jurisdiction geography.